Thank You for Shopping with ComfortHat!
We truly appreciate your trust in ComfortHat, and we’re confident you’ll love the quality and comfort of our products. Our team is dedicated to ensuring your experience with us is smooth, satisfying, and supportive—even after your purchase. To serve you better, we’ve established a simple and transparent Return & Refund Policy.

🛍️ Return Policy

At ComfortHat, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, you can return your product by following the instructions below.

Please inspect your item upon delivery.
If you notice any issues such as damage, defect, or discrepancies, please contact us immediately at 09613 657755.

Eligible Reasons for Returns:

  • The product is expired or physically damaged.

  • The delivered item does not match the product shown on our website or social media pages.

  • The quality does not meet the description provided.

  • There are issues with delivery (e.g. late, tampered, or missing items).

  • The weight or quantity of the item is incorrect.

  • You received a different product than what you ordered.

💸 Refund Policy

We’re proud to introduce one of Bangladesh’s first “Try & Refund” experiences for your comfort and peace of mind. If you’re not satisfied with your purchase, you may request a refund within 10 days of delivery.

Please note: If you have used part of the product, the cost of the consumed portion will be deducted from your refund.

Refund Conditions:

  • Refunds will be processed within 3 business days after receiving the returned item.

  • Products must be returned in proper packaging.

  • Return shipping costs will be deducted from the total refund amount.

For any assistance or questions, our customer service team is ready to help you at 09613 657755.

Why It Matters

Implementing a fair return and refund policy reflects our commitment to quality and customer care. It builds trust, encourages repeat purchases, and helps us create a loyal community of happy customers. Our team is well-trained to handle all return or refund requests professionally and promptly.

ComfortHat – Because Your Comfort Comes First.
https://comforthat.com