Privacy Policy

1. Introduction

At ComfortHat, your privacy is our priority. We are fully committed to protecting your personal information and ensuring your data is handled responsibly. This Privacy Policy explains how we collect, use, and share your information when you interact with our e-commerce platform for hats and comfort-focused accessories. By using our website or services, you agree to the practices outlined in this policy.

2. Information We Collect

We may collect the following types of information to serve you better:

2.1 Personal Information

This includes your name, phone number, email address, billing and shipping addresses, and payment details when you place an order.

2.2 Usage Information

We collect data about your interactions with our website, such as browsing activity, visited pages, and time spent on the site.

2.3 Location Data

If location permissions are enabled on your device, we may collect your precise location to offer localized services (e.g., nearest delivery zones or offers).

2.4 Log Data

We automatically collect information such as your IP address, browser type, and device operating system when you visit our website.

2.5 Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience. You can adjust your cookie preferences via your browser settings.

3. How We Use Your Information

Your information is used to improve our services and deliver a smooth shopping experience. Specific uses include:

  • Order Fulfillment: Processing and delivering your purchases, including payment verification.

  • Customer Support: Responding to queries and providing after-sales assistance.

  • Promotional Communication: Sending you updates, promotions, and exclusive offers (you can opt-out anytime).

  • Improving Our Platform: Enhancing website performance and user experience through data analytics.

  • Legal Compliance: Meeting legal obligations and cooperating with regulatory bodies as required.

4. Sharing Your Information

We only share your data when necessary and with trusted parties:

  • Service Providers: With third parties who help us operate—such as payment gateways, courier partners, and support platforms.

  • Legal Obligations: When disclosure is required by law or by lawful government authorities.

  • Business Transitions: In case of business mergers, acquisitions, or asset transfers, your data may be part of the transferred assets.

5. Data Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. Your trust is important to us, and we work to keep your data secure.

6. Your Choices

You have full control over your information:

  • Account Management: You can review and update your information by logging into your ComfortHat account.

  • Marketing Preferences: You may opt-out of promotional emails through the unsubscribe link or by contacting us.

  • Cookie Settings: You can manage cookies through your web browser’s settings.

7. Children's Privacy

ComfortHat’s services are intended for users aged 13 and above. We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it promptly.

8. Updates to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at: